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Shipping & Delivery
Orders usually ship within 72 hours. For rush orders, contact us at 800-774-1231 or via email at firstname.lastname@example.org and we will do our best to expedite your order.
We're in the process of improving our store so if something seems "not quite right" to you, please don't quit the ordering process. Give us a call or write us a note in the Comments section so that we can get your order to you just the way you like it.
We appreciate your patience and feedback to provide a shopping experience to Smile about!
At this time, Smile on a Stick® ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Smile on a Stick® ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.
Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.
Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Bauer Group Inc. - Smile on a Stick® is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices. We do the best we can to get your order to you in a timely manner, but some things are out of our control.